Colenso Joinery are a highly skilled family owned company based in Creastmead QLD. Recently they decided to embark on a new project and a need for new machinery arose.
Andy already had a long association with Tuckwell Machinery and decided to check out our Masterwood & Bi-Matic machines and after coming for a demonstration the decision was made to purchase a Masterwood 1225K CNC & Bi-Matic Prima Plus 7.3RA Edgebander.
When asked about the experience, Andy had this to say.
“I just wanted to say what a pleasure it has been dealing with Tuckwell Machinery during the purchase, delivery and installation of our new Masterwood MW1225K CNC Machine and Bi-Matic Prima Plus 7.3RA Hotmelt Edgebander.
The entire process has been seamless and a credit to your company and staff. The timelines we had were tight but you stuck to the dates and had us up and going which made my life easier with placement of my staff and commitments to upcoming works. We are blown away by the speed of the new Masterwood CNC compared to our previous machines.
The after sales service to ensure any little niggles after install didn’t get blown into major repairs was another blessing in the process. Our company is now up and going and we attribute a lot of that to your association with both our new machines.
We would be happy to be used for any potential buyers to view our machines and discuss this entire process. It is refreshing to know there are still good family owned businesses that are competitive with the bigger companies in regards to pricing, and leaves their opposition for dead with service.
On behalf of myself and my family and my business we thank you.”
Check out their website: www.colensojoinery.com.au for more information.
Masterwood is a name well known throughout the wood working industry and has gained a strong following in Australia.
There are many installations of Masterwood CNC all across Australia and they have proven themselves over many years.
Tuckwell Machinery proudly distribute and service Masterwood in QLD which allows us to offer a complete one stop shop for any workshop.
Masterwood still design and manufacture their machines in Italy which is becoming increasingly rare, this decision has allowed them to maintain their outstanding reputation for the quality and reliability of their products.
The Masterwood range is made up of Nesting machines (Stand Alone or in a Cell), 3 Axis Flat Beds or Pod & Rails, 5 Axis Flat Beds or Pod & Rails, Door & Window Lines & Through Feed Drilling Machines, Custom machines plus a range of software designed in house.
For more information of these Italian made CNC machines please contact us to discuss your needs.
Peter at Modus Projects phoned us about doing some work on his machinery and sent us this message afterwards, it is great to receive feedback like this!
“Good Morning Mark,
I write to you this morning to give Andrew & Brett a big thank you! The guys have been here twice now and on both occasions they have been very professional and displayed a vast knowledge on all of the machines we have. They have explained to me how they operate which has been a great help. The guys are a true asset to your business. Thanks again”
Thanks for the feedback Peter!