Colenso Joinery are a highly skilled family owned company based in Creastmead QLD. Recently they decided to embark on a new project and a need for new machinery arose.
Andy already had a long association with Tuckwell Machinery and decided to check out our Masterwood & Bi-Matic machines and after coming for a demonstration the decision was made to purchase a Masterwood 1225K CNC & Bi-Matic Prima Plus 7.3RA Edgebander.
When asked about the experience, Andy had this to say.
“I just wanted to say what a pleasure it has been dealing with Tuckwell Machinery during the purchase, delivery and installation of our new Masterwood MW1225K CNC Machine and Bi-Matic Prima Plus 7.3RA Hotmelt Edgebander.
The entire process has been seamless and a credit to your company and staff. The timelines we had were tight but you stuck to the dates and had us up and going which made my life easier with placement of my staff and commitments to upcoming works. We are blown away by the speed of the new Masterwood CNC compared to our previous machines.
The after sales service to ensure any little niggles after install didn’t get blown into major repairs was another blessing in the process. Our company is now up and going and we attribute a lot of that to your association with both our new machines.
We would be happy to be used for any potential buyers to view our machines and discuss this entire process. It is refreshing to know there are still good family owned businesses that are competitive with the bigger companies in regards to pricing, and leaves their opposition for dead with service.
On behalf of myself and my family and my business we thank you.”
Check out their website: www.colensojoinery.com.au for more information.